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Staff profile – Tom Armitage

Production Assistant, Technoset, Rugby

I have been working at Technoset in Rugby for two and a half years now. I began my time here as Goods Controller, before developing into my current role as Production Assistant.

As Production Assistant, I communicate with customers each day to update them on the progress of their orders. Whether I am trying to help the efficiency of our schedule to improve our lead times, or progress chasing our plating subcontractors to inform customers of any issues or delays on their orders. I am there to lend a hand.

My day starts off with me walking to the shop floor to check that operators and setters have the correct information to start their production for the day, along with targets set to ensure the continuous efficiency of the machines.

Tom Armitage - Technoset Rugby
Tom Armitage - Technoset Rugby

I then go and check on our goods that come in to ensure the processes have been completed as per requests, ensuring that materials have come in the correct size and to customer specified requirements. I then have to communicate with an array of customers, updating them on their orders, along with progress updates on subcontract orders. Finally, I check on the goods that go out, ensuring our product is dispatched to customers safely and securely.

As for my engineering background, I have four years of General Engineering Studies under my belt, earning up to a Level 5 Higher National Diploma. I have also had experience with working on restoring classic Bentley and AC cars, thanks to work experience and my family owning a selection of AC Acecas.

What I love about manufacturing is being able to see an idea from a drawing turn to a program, and then raw metal when it becomes a finished product. It makes every job seem like its own mini project where I’m watching the progress from start to finish.

In my spare time, I am a member at a nearby golf club, where I have managed to get myself down to a handicap of eight. I am also a season ticket holder at Leicester City FC, and I also play football for a local team.

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